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When you're negotiating with people who have studied negotiating, and are proud of their ability to negotiate, you can get ridiculously close to agreement, and the entire negotiation will still fal... [ more... ]

Persistence in your presentations, this is one secret to success. After my first presentation, I got up and did it again. Even though I was scared to death, I did it again. And that second one wasn... [ more... ]

Who would you like to influence?  Your colleagues? Your customers? Your boss?  Your board?   The "powers that be?"  When you don't want to crack down, backmore... ]