A few years ago, Bruce Smith experienced a slowdown in his Salt Lake City-based travel agency. Airlines had eliminated his sales commissions. The recession and recent terrorist attacks also took a ... [ more... ]

Not long ago, industry pundits were touting B2B marketplaces or exchanges as Internet era panacea for productivity and cost-cutting problems of corporate world. Buoyed by excessive investor interes... [ more... ]

The secret to having a powerful presentation when you get face to face with the experienced agent you want is to pretend you are working with a buyer!   Let’s first review how we w... [ more... ]