According to CyberAtlas.com, the most growth in US Internet users was people over 65, and "by staggering margins". Here's some more from the latest surveys.
Without a doubt the ability to influence people is the single most valuable skill in business today. Mastering influence will single handedly account for more business than any other s... [ more... ]
In customer service, is it more important to be a good sender of information or receiver? For customer service providers, it is just as critical to listen as to speak. Is there an art to being a go... [ more... ]