Most of us are aware that we need to grieve the death of a close friend, relative or favorite pet. We are beginning to learn that other events -- relocation, divorce, illness -- can also be experie... [ more... ]
Some critics question the moral and ethical value of asking machines to act like humans. Conversely, I believe in the unlimited potential of human beings. “Sales Training 101” t... [ more... ]
On a recent Saturday, I was out and about in Austin, Texas and came upon a dealership where a dozen or so unhappy customers were picketing with large red and white signs that said "Recall now&... [ more... ]