Avoidable cost is the amount of expense that would not occur if a particular decision were to be implemented (e.g., if an employee is laid off at a company that is self-insured for unemployment compensation, the avoidable cost is total direct salary less payments for unemployment benefits plus savings in employee benefits).
A year ago we published an article based on a woman who was told by university professors that because her college-level business education was 10-years old, it was out of date. On-the-job experien... [ more... ]
Do you look for ways to involve your customer during your presentation or do you just babble on hoping you might say something that will generate a sale? Regrettably, unsuccessful salespeople displ... [ more... ]
Customers today are better, smarter purchasers. They also have more purchasing requirements. They won't accept seconds and they're not going to stay with a supplier who isn't meeting their needs. C... [ more... ]