Commitments

I recently spoke to a group of sales professionals at the end of their training conference. The attendees had participated in many learning sessions over a two day period – most of which were ... [ more... ]

When you have an Internet site, it's critical to hire customer service driven employees and then train them on people skills, soft skills, and customer service skills.

One of the reaso... [ more... ]

When people are concerned about the lack of response to their advertising, usually they complain about one of two things. They either say, "I put it in all the popular ezines but nobody respon... [ more... ]