Why is the fear of rejection (an attitude) one of the critical time wasters in sales? Why do people let this fear negatively influence their behavior? Here are a few thoughts to consider.
... [ more... ]
Today with voice mail, and direct inward dial, you are probably answering your own phone. Now you can be the first contact when customers call. So remember...Who Ever Answers..IS THE COMPANY. Telep... [ more... ]
Only two types of service create a reputation…the best and the worst. Most companies haven’t made enough of an impression on customers to make them think of them, let alone spea... [ more... ]