The average company loses approximately 20% of its customers each year. Patricia Sellers, "What Customers Really Want," Fortune About four years ago, I decided to purchase a wireless phon... [ more... ]
Someone wrote me an email a couple of weeks ago and said, “I would love to know what motivates YOU!” So I took them up on it and I want to spend some time telling you how I stay motivated.
Wha... [ more... ]
I attended a dinner honoring a woman who had been named 'something' of the year. In front of more than a thousand women, a well regarded colleague introduced her and listed the honoree's many accom... [ more... ]