The concept of encouraging and authorizing workers to take the initiative to improve operations, reduce costs, and improve product quality and customer service.
Persistence in your presentations, this is one secret to success. After my first presentation, I got up and did it again. Even though I was scared to death, I did it again. And that second one wasn... [ more... ]
What's the one thing starting today that you could start doing, stop doing, or change that would have a dramatic impact on your client relationships? It's an excellent question and I hope you'll ta... [ more... ]
Perseverance is about as important to achievement as gasoline is to driving a car. Sure, there will be times when you feel like you're spinning your wheels, but you'll always get out of the rut wit... [ more... ]