Financial accounting

One of the most frustrating situations you can run into is trying to negotiate with the person who claims that he or she doesn't have the authority to make a final decision. Unless you realize that... [ more... ]

With the addition of the Internet as a marketing channel, you probably have questions about what role online marketing or the Internet should play for your company and how much of your marketing bu... [ more... ]

Positively Outrageous Service is my name for customer service that is surprising and involving.  A step beyond good service, Positively Outrageous Service makes the customer say "Wow!&quo... [ more... ]