"Speak into the clown’s head and place your order, please," the teenager boomed through the loudspeaker as I placed my order for fast food. Silly me, I had started with, "Hell... [ more... ]
Breaking bad news to customers is not an easy task. However, occasionally, it's a duty that many business people must carry out with empathy and professionalism.
Many MLS Chief Executives may be shocked that this question could even be asked--particularly since many MLSs have entered into agreements with Website operators, automated property valuation softw... [ more... ]