As the parade of corporate scandals increasingly lengthens, and the numbers on the sidelines waving bye to their stock options, 401Ks, savings and livelihoods increases, let's try a positive spin.&... [ more... ]
There must be a talent in choosing the wrong line in a store. I don’t have many talents, but that seems to be one of my best. Have you ever been in that situation?
Positively Outrageous Service is my name for customer service that is surprising and involving. A step beyond good service, Positively Outrageous Service makes the customer say "Wow!&quo... [ more... ]