Hedge

Is your business operations driven or customer driven?

One day a woman went grocery shopping. She and her husband, a doctor, had just moved into town. One of the first things she did w... [ more... ]

Weekly, I keep an eye to the horizon to assess new developments in the Internet environment. In noting the changes, I sometimes begin to feel overwhelmed by feelings of doom.

The S~P~A... [ more... ]

When you gain a new customer you should always look at them as a customer for life and someone with whom you can develop a mutually beneficial relationship. The trust and dedication you build with ... [ more... ]