Historical exchange rate

Do you ever feel like you have to put on your armor when negotiating?  Have you ever wished you could find a way to negotiate that was strong and firm yet creative?  Would you like to be ... [ more... ]

The labels are many, the experts abound and when all is said and done, another business gets into trouble and many times ceases to exist. How you measure the level of "Customer Service" (... [ more... ]

A client asked me recently, "How do you negotiate when you can't afford to lose or walk away? How do you handle a union contract negotiation, or demands from your biggest customer, or the real... [ more... ]