In this country, we have a tremendous sense of fair play. Our sense of fair play dictates to us that if both sides give equally, then that's fair. If Fred puts his home up for sale at $200,000, Sus... [ more... ]
The average company loses approximately 20% of its customers each year. Patricia Sellers, "What Customers Really Want," Fortune About four years ago, I decided to purchase a wireless phon... [ more... ]