Do you ever wonder why some people deal with change better than others? Were they born with natural skills? Did they learn through trial-and-error? Or, are they just faking it?
Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site. Your Web site is available on a 24 hour, seven days a week basis. So it is well worth ex... [ more... ]
Don’t compete. Create. Earl Nightingale said it. Then he did it. Together with Lloyd Conant he created the educational cassette industry. Today, Nightingale Conant leads the field and produc... [ more... ]