One successful young man I interviewed at a financial planners' meeting told me, "I used to be in another industry. I went into financial planning when I was thirty-three years old, joining my... [ more... ]
As a Customer Service Supervisor for more than eight years, I've handled the worst kind of customers and trained my share of Representatives. The truth is, contact with a Rep is often the deciding ... [ more... ]
Your employee Jill, is often late to work and leaves early. Her work is behind and other employees in the department seem to always be picking up the slack for her. Jill is polite and friendly and,... [ more... ]