These are accounts which deal with money such as bank and cash accounts. They also include those dealing with property and investments. In the case of bank and cash accounts they can be held in the nominal ledger, or balanced in a journal (eg. the cash book) where they can then be looked upon as a part of the nominal ledger when compiling a balance sheet. Property and investments can be held in subsidiary ledgers (with associated control accounts if necessary) or directly in the nominal ledger itself.
Customer service is not rocket science. In fact, it is so simple-so basic-that I'm amazed more companies don't do it. One can only conclude that it's not a lack of intellect, but a lack of interest... [ more... ]
We sit in the audience and watch spectacular audio/video presentations with PowerPoint, Director, and banks of coordinated slide carousels, and we think, "Wow, if only I could do that!"&n... [ more... ]