We all lose business – sales that are not closed, customers who decide to use a new supplier, businesses that no longer need our products or services, or any number of other valid reasons.
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Online buyers' ability to comparison shop -- aided by a vast array of shopping bots -- has turned traditional retailing on its head. But are low prices all customers want? No way!

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Small business success is very similar to learning to walk, talk and spell. The basics have to be understood before moving on to the next step. I am blessed to have twin 3 year old girls in my life... [ more... ]