Since starting my Internet business back in 1997, I have learned many lessons along the way. These lessons have played a major role in my success, and I'd like to share them with you.

... [ more... ]

Let's look at one of the critical elements in the sales process – the ability to maintain control of the sales cycle as well as the various actions that take place within this cycle. There are... [ more... ]

Maria had used the Internet and found the perfect clock radio to purchase for her father as a Christmas gift. She had gone to the first web site that came to mind -- Circuit City's. She went to ord... [ more... ]