Adjacencies

Setting the correct pricing strategy for your products and services is a great challenge. Pricing has tremendous impact on your profits, because pricing not only determines the quantity sold, but a... [ more... ]

When dealing with staff, whether it's in a cafe, gas bar, clothing store, etc, it can be frustrating sometimes. But the staff is only as good as the management is! Worth repeating, often a manageme... [ more... ]

I've been playing with two metaphors for communication.

The first metaphor: Communication is like stepping on a rake.  When I snap at my husband, he tends to snap back at me.... [ more... ]