In many companies, the advertising budget was the first to be cut when the economy began to fizzle. Ironically, that means you now face a much more daunting advertising challenge and fewer dollars ... [ more... ]
Customers expect more than ever before. Simply satisfying your customer doesn’t cut it these days. You have to go beyond average levels of basic satisfaction. By managing a... [ more... ]
The most powerful four-letter word in marketing is“free.” Everybody loves getting something fornothing. A story recently shared by a participant at one ofour public semina... [ more... ]