Brand switching refers to a consumer’s use of more than one brand within a product category. A consumer who uses one brand predominantly, rarely switching, is said to be brand-loyal.
Everyone has something they want the world to know about and a tips booklet is a great way to do that. More than 500,000 copies in three languages of a tips booklet called '110 Ideas for Organizing... [ more... ]
This article is not just for the frontline people who deal directly with customers. All of this information is applicable to everyone, from a receptionist to a warehouse manager to a CEO.&nbs... [ more... ]
I often wonder how the practice began of pretending to be someone else in order to market your business. You know what I'm talking about -- it's the marketing face, the selling voice, that you ofte... [ more... ]