A measure of the resolution of a screen image or printed page. Dots are also known as pixels. The Macintosh screen displays 72 dpi, the LaserWriter printer prints 300 dpi, and a photo imagesetter can print 2,540 dpi or more.
If you're like me, you make a study out of the customer service you receive on a daily basis. You study it, analyze what's happening, and try and learn from the good, and especially the bad. You se... [ more... ]
When you're negotiating with people who have studied negotiating, and are proud of their ability to negotiate, you can get ridiculously close to agreement, and the entire negotiation will still fal... [ more... ]
You might be wondering what on earth an elevator speech is and why you would want to develop one? Simply put, your elevator speech is a concise, powerful statement clearly defining what you do, and... [ more... ]