Where all aspects of a company's promotional efforts work together with a unified purpose to deliver a consistent and positive message; recognizes that all contact points with customers and prospects are important, from the truck making a delivery to the CEO in the news.
Another expert in the area of referrals, Joe Stumpf, likes to make the following distinction. Customers are people who do business with us on an ongoing basis. Clients are people who do business wi... [ more... ]
It’s tough to make a commercial website pay off these days. Unlike personal or vanity websites who are happy to get a $15 check from Amazon once every couple of years, people who want to do ... [ more... ]