If you're serious about becoming a wealthy, powerful, sophisticated, healthy, influential, cultured and unique individual, keep a journal. Don't trust your memory. When you listen to something valu... [ more... ]
Has selling really changed all that much in the past 50 years? Those of you who have been selling for less than 5 years most likely will answer that question with a "no." Those of you wit... [ more... ]
Every single contact your organization has with its customers either cultivates or corrodes your relationship. That includes every letter you send, every ad you run, and every phone call you make. ... [ more... ]