How do you like getting feedback? It can be wonderful as a compliment or as earth shattering as criticism. It can buoy your spirit or crush you if you let it.
Who keeps the wheels turning in your organisation? Who holds it all together when chaos reigns supreme? Who can you rely on to run your department/business in your absence?
You're so mad you could spit. That #*^$% company got your order wrong again. You're gonna fire off a letter that'll make made their head spin. Nobody's gonna treat you like that!