What is wrong with customers these days anyway? Why can’t they just grow up and act nicely? Are there customers whose voice tone is so demanding that just with a ‘hello,’ your ... [ more... ]
Changing negative perceptions about a business or an industry takes time. Here's an example: The increasing technological sophistication of Detroit's automakers has yet to be translated into higher... [ more... ]
When was the last time you sat through a terrible presentation using computer projection? When was the last time you gave one? If you want to avoid disaster and give your career a boost then apply ... [ more... ]