Unique Selling Proposition/point

When Positively Outrageous Service was first published, several of my friends asked me why I had written a manual that my competition could use against me. "What if your competitors read the b... [ more... ]

Art is a thing of beauty that can be expressed in many ways, and interviewing can be a form of art. What follows is an effective system to use when recruiting people for employment.

If... [ more... ]

Brian Holloway, a friend of mine and a great speaker, played football for the New England Patriots and Los Angeles Raiders. He was invited to the Pro Bowl for 5 years and won a Super Bowl ring. Rec... [ more... ]