White space

Salespeople tend to think of their competition only as organizations that sell the same products or services as they do. In this week's sales tip, I would like you to see this issue from another pe... [ more... ]

Have you ever had your luggage "lost" by an airline? Have you ever looked closely at the faces of the people who are reporting their "lost luggage" in one of those little rooms ... [ more... ]

An actuary representing one of the world’s largest companies once began a presentation to key decision-makers with an apology: “I’ve been up most of the night trying to get out... [ more... ]