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Even before the tragedy of September 11 the United States economy was beginning to take a nose dive. Clearly since the attacks, customers are revisiting everything from budgets to personnel to comp... [ more... ]

Have you run into the situation where you aren't competing with one of your known competitors, but instead, find that your customer is considering turning to an internal department to take over wha... [ more... ]

Getting customers to "yes!" is the intention of every sales rep on the planet! Yet, we recognize there are right ways and wrong ways to motivate or manipulate customers into the sale. In ... [ more... ]