A periodic review of a bank's assets and liabilities by chartering agency or bank supervisory agency. Bank examiners focus their attention on three main areas: the competence of bank management; the quality of bank assets, principally loans; and compliance with state of federal banking regulation.
It has been my good fortune to have been hired to speak to hundreds of clients with many, many different types of audiences. Most of these clients understand that customer service is not a de... [ more... ]
Customers buy from you because of a distinct advantage you bring to the table over your competition. It is important that you identify this advantage and build on it to grow your business. What do ... [ more... ]
Some years ago, when I was first starting my consulting business, I was cold-calling companies to drum up business. I called into a company in my area and asked the very professional sounding voice... [ more... ]