The flow of money payments to or from a firm. Expenditures are sometimes referred to as a "negative" cash flow. The gross cash flow of a business is the gross profit (after payment of fixed interest) plus depreciation and provisions in any trading period, i.e. that sum of money which is available for investment, dividends or payment of taxes. The net cash flow is retained earnings plus depreciation and provisions before or after tax. The net cash flow of a particular project is usually defined as that arising after taxes have been paid, expenditure on repairs has been made and maintenance carried out.
Many salespeople make lots of promises or benefit statements while trying to sell a new prospect. People like to buy, but resist being sold to. A key concept to keep in mind while selling is that t... [ more... ]
If you are a sales and marketing professional and there is only one article you ever read and take action on, let it be this one. The most important skill you can develop is the ability to listen a... [ more... ]
Customer service is not rocket science. In fact, it is so simple-so basic-that I'm amazed more companies don't do it. One can only conclude that it's not a lack of intellect, but a lack of interest... [ more... ]