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While it may seem like a way to get a lot done, multi-tasking can actually result in stress, mediocre work, and a feeling of time racing by.

Sometime in the last 48 hours, if not the l... [ more... ]

So you are looking for work and you think, why not sales. You like people, you tend to be outgoing, and your uncle Ted is in sales and he makes a ton of money, how hard can it be? The answer may su... [ more... ]

Some of my clients ask me if there is one simple thing they can share with their employees that will make the biggest impact for better customer service. This is not easy because there is no quick ... [ more... ]