Deflation

When I start to work with a new client who wishes to start a secret shopper program, I always ask some simple questions. The first question is "Why do you feel you’d like to have your s... [ more... ]

Let's look at one of the critical elements in the sales process – the ability to maintain control of the sales cycle as well as the various actions that take place within this cycle. There are... [ more... ]

Can you close a sale in just seven seconds? If you make a great first impression, you can do it even faster. Seven seconds is the average length of time you have to make a first impression. If your... [ more... ]