Deposits

It amazes me how stupid people are and how we get treated as customers. It's almost like seeing those buttons certain companies provide for their employees with the slogan, "Yes I Can," a... [ more... ]

At some point in time you will be faced with the need to register a complaint because of a poor product or poor service, or maybe even both !

Here are some tips to make sure that your... [ more... ]

This article is not just for the frontline people who deal directly with customers.  All of this information is applicable to everyone, from a receptionist to a warehouse manager to a CEO.&nbs... [ more... ]