Use of computer analysis and modeling techniques to describe in mathematical terms the relationship between key economic forces such as labor, capital, interest rates, and government policies, then test the effect of changes in economic scenarios. For instance, an econometric model might show the relationship of housing starts and interest rates.
OK, I admit it. I was going to title this Handling Jerks. But the truth is, most customers, even the tough to love ones are just like us. They didn't start out to make things difficult. It just hap... [ more... ]
Even before the tragedy of September 11 the United States economy was beginning to take a nose dive. Clearly since the attacks, customers are revisiting everything from budgets to personnel to comp... [ more... ]