Hard dollar service charges

There’s an old saying: "Most people aim at nothing in life . . . and hit it with amazing accuracy." It’s a sad commentary about people, but it’s true. It is the striv... [ more... ]

You finally get in the door at a company with which you’ve been wanting to do business for a long time. Once inside however, you find that the door you came through hasn’t led you to ... [ more... ]

Speed has become a differentiator between great service and even greater service.  Speed and quick response need to somehow be integrated into virtually every business.  People want thing... [ more... ]