Everyone of us has been caught at one time or another making stereotypical assumptions about people, environments or things.  We see someone poorly dressed and so we may assume they are poor a... [ more... ]

What is really good service?  Ask five different people and youll get five different answers.  Attentiveness?  YES!  The ability to give your full and undivided attention to eac... [ more... ]

Undeniable fact: Almost everyone tends to do business with people they know and like. That's why one of the most important facets of your small business marketing program should be developing and u... [ more... ]