Let's get close and personal around a grocery cart full of communication stuff that affects the way your employees perceive you and your company. Most of this is such common sense, that it is puzzl... [ more... ]

Most poorly trained salespeople tend to lower the price when they receive price resistance.

The price will always seem high to a prospect or customer if the perceived value is low. The... [ more... ]

Bonding is creating a close and valued relationship. An ongoing relationship. Lets look at a few dictionary definitions of relationship:

According to the Merriam-Webster, it's the stat... [ more... ]