As a Customer Service Supervisor for more than eight years, I've handled the worst kind of customers and trained my share of Representatives. The truth is, contact with a Rep is often the deciding ... [ more... ]

Be careful what you have on your business "menu" because someone might just want it!

I remember when hair salons offered very basic services. They cut hair, styled hair, per... [ more... ]

The following article deals with the issue of online fraud, its impact on merchants, and the ways that it can be prevented. It is part of a series of articles offered by EasyPay123 to help merchant... [ more... ]