When we lose a single customer, we do not lose a single order but a lifetime opportunity of profitability with that individual.  Do you know the average lifetime value of your customers?&... [ more... ]

¤ Cleaning off your desk can actually interfere with efficiency. It's far more important to have a good system for getting your work done than it is to have a clean desk.

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Your industry’s major trade show is coming up. Now is the time to start preparing. If one of your exhibit goals is to get more, high-quality sales leads, consider using these techniques.
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