This article is not just for the frontline people who deal directly with customers.  All of this information is applicable to everyone, from a receptionist to a warehouse manager to a CEO.&nbs... [ more... ]

Linda Brakeall’s 7 Habits Of Highly Effective People In Business

1.  BE PROACTIVE!  Don't wait for customers and clients to call you. When you are the... [ more... ]

Salespeople hate to make cold calls and business owners hate to take them. Now there’s a way to eliminate stress on both ends of the line. Until now, voice mail had been a barrier between sa... [ more... ]