Have you run into the situation where you aren't competing with one of your known competitors, but instead, find that your customer is considering turning to an internal department to take over wha... [ more... ]

Regardless of how old or young, everyone wants to be treated fairly and equally during the buying and service process.  Whether our hair is naturally grayed or temporarily a wild shade of pink... [ more... ]

As the holidays approach, you probably are expecting a dramatic slow-down in your business -- especially in December.

Most people think it's because the holidays are a slow time for b... [ more... ]