American business has always had a model to follow. When the old one no longer produces the desired results, they invent a new one to replace it. Until recently, newer models have been creative and... [ more... ]

Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site. Your Web site is available on a 24 hour, seven days a week basis. So it is well worth ex... [ more... ]

Dave’s been out of work for 10 months now. He’s frustrated. He spends 6-8 hours a day trying to drum up a senior management position. There just aren’t any available in his nec... [ more... ]