One of the biggest mistakes poor salespeople make is THEY TALK TOO MUCH. The second is: THEY GIVE INFORMATION BEFORE THEY GET IT.

When you make these mistakes, you will tend to turn of... [ more... ]

Please feel free to publish this article electronically or in print, free of charge, as long as the bylines and contact information are included. A notification or courtesy copy of your publication... [ more... ]

The labels are many, the experts abound and when all is said and done, another business gets into trouble and many times ceases to exist. How you measure the level of "Customer Service" (... [ more... ]