Your price is too high," is the number one objection that sales-people encounter. Preparation for them is fundamental to your success. Whoever is better prepared for the objection-you or the c... [ more... ]

(NC) - It is a good idea for everyone to have Will - no matter how rich or poor they are - and it should cover at least seven key points to avoid difficulties in the future.

These are... [ more... ]

Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site.  Your Web site is available on a 24 hour, seven days a week basis.  So it is w... [ more... ]