Who would you like to influence?  Your colleagues? Your customers? Your boss?  Your board?   The "powers that be?"  When you don't want to crack down, backmore... ]

Perhaps the number one topic we hear people in the profession of selling request assistance with is what is commonly called handling objections. Objections frequently aggravate a salesperson like a... [ more... ]

Make service your top priority

How compassionate are your systems to the needs of your customers and staff? Let me give you an example: on my birthday I got the worst sweater I have ev... [ more... ]