One of the most frustrating situations you can run into is trying to negotiate with the person who claims that he or she doesn't have the authority to make a final decision. Unless you realize that... [ more... ]

Getting enthusiasm is a little like learning to breathe: Nobody can tell you exactly how to do it, but without it you're in big trouble. No one but you can discover that compelling purpose or excit... [ more... ]

Salespeople hate to make cold calls and business owners hate to take them. Now there’s a way to eliminate stress on both ends of the line. Until now, voice mail had been a barrier between sa... [ more... ]