As a home based or small business owner you want to exude confidence and authority. You are an expert in your field. How are you conveying your message to your customer? Just like your body languag... [ more... ]

The average company loses approximately 20% of its customers each year.

           Patricia Sellers, “What Customers Really Wan... [ more... ]

Do you ever wonder where your workday goes? Well, here are some interesting statistics on the use of time. See how you compare.

According to research, the average person gets one inter... [ more... ]